How can we help?

Find answers to common Style Twin questions or contact us for assistance with your account, subscription, or AI generations.

Contact Support

Account & profile

Update your profile photo and body measurements from the Profile tab. Your saved profile is restored when you sign in on another device.

Subscriptions

Use Restore Purchases on the subscription screen if an active plan is not displayed. Confirm that you are using the same App Store or Google Play account.

AI generations

For best results, use a clear, well-lit photo facing the camera. Generation time can vary with image complexity and network conditions.

Saved looks

Saved Looks and Generation History are connected to your Style Twin account and return after you sign in again.

Delete your data

Delete profile photos from Profile › Face Photos, or permanently delete your account and associated data from Profile settings.

Purchase issues

Apple and Google process subscription payments. For refunds or billing disputes, use the purchase-history support options provided by your store.

When contacting us

Include your account email, device type, and a short description of the issue. Please never send your password.